Sales Associate - Guest Experience Specialist

Bob's Discount Furniture • Louisville, KY

16h • $45,000 - $65,000 • Onsite

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. They deliver world-class customer service in a low-pressure, gimmick-free sales environment and work in a supportive, fun, team-oriented setting. The role combines customer engagement, consultative selling, product knowledge, relationship building, and collaboration. The position can be available full-time or part-time, with flexible retail schedules that may include evenings, weekends, and holidays.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Help customers bring their home design dreams to life.
• Deliver world-class service in a low-pressure sales environment.
• Engage customers and actively listen to their needs.
• Build customer relationships and follow up with clients.
• Apply consultative selling skills and product knowledge.
• Collaborate and communicate with the team.
• Use digital tools and point-of-sale systems.
• Organize and manage time, solve problems, and work toward goals.

Benefits

• Hourly advance/draw versus commission pay structure, with uncapped commissions.
• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with employer match.
• Paid time off, including vacation, sick days, holidays, and birthday.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Employee discounts.
• Flexible retail schedules.
• Tuition reimbursement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed