Sales Associate - Guest Experience Specialist

Bob's Discount Furniture•Los Angeles, CA
•$45,000 - $65,000•Onsite

About The Position

Retail Guest Experience Sales Specialists support Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role delivers customer service in a low-pressure, gimmick-free sales environment and involves working with customers, applying product knowledge, and contributing to a team-oriented retail setting. Positions may be available full-time or part-time, with flexible retail schedules that can include evenings, weekends, and holidays. Pay is an hourly advance against commission, with uncapped commissions. Expected first-year earnings typically range from $45,000 to $65,000 annually; stated base pay is $18.42 as an advance against commission.

Requirements

  • Energetic and self-motivated, with strong interpersonal skills.
  • Basic computer proficiency.
  • Must be at least 18 years old.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Ability to stand for long periods and move throughout the showroom.
  • Ability to lift and move up to 50 lbs as needed.

Nice To Haves

  • Previous retail or commission-based sales experience.
  • Bilingual communication skills.
  • Passion for home design and interior décor.
  • Experience with customer relationship management tools or systems.

Responsibilities

  • Engage customers and actively listen to understand their needs.
  • Build customer relationships and follow up with clients.
  • Use consultative selling and product knowledge to help customers.
  • Collaborate and communicate with the team.
  • Work toward goals and solve customer-related problems.
  • Use digital tools and point-of-sale systems in the retail environment.

Benefits

  • Medical, dental, and vision coverage.
  • Employer-paid and voluntary life insurance options.
  • 401(k) Profit Sharing Plan with generous match.
  • Paid time off including vacation, sick days, holidays, and birthday.
  • Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
  • Exclusive employee discounts.
  • Tuition reimbursement and professional development opportunities.
  • Hourly advance/draw against commission pay structure.
  • Uncapped commissions.
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