Retail Sales Associate, Dulles Town Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During customer interactions, they offer a warm welcome and build friendly, personal relationships. They maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, continuous improvement, and achieving individual and store results are also important parts of the role. This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Engage customers with genuine hospitality and personalized recommendations based on their needs.
- Use product knowledge and smart selling behaviors to achieve sales goals and build customer loyalty.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with and support colleagues to serve customers and achieve individual and store results.
- Use a cash register and other technology to perform job functions and process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
