Retail Sales Associate, Morris & Co. (On Call)

Fontainebleau Las Vegas•Las Vegas, NV
•Onsite

About The Position

The Retail Sales Associate is a customer-facing role in a retail store, focused on providing helpful service, guiding shoppers to suitable products, and supporting sales goals. The associate welcomes customers, understands their needs, explains product features and benefits, and maintains knowledge of products, new arrivals, promotions, industry trends, and competitor products. The role also supports accurate transactions, merchandising, inventory, store organization, customer follow-up, and loss prevention. Duties may be added or modified as necessary. The position has no supervisory responsibilities.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent.
  • Strong interpersonal and communication skills for interacting with customers and team members.
  • Friendly, enthusiastic personality and customer-centric approach.
  • Basic math skills for sales transactions and cash handling.
  • Willingness and ability to work a flexible schedule, including nights, holidays, and weekends.
  • Ability to work in a fast-paced, busy, and somewhat stressful environment.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to read and communicate verbally in English, including interpreting safety rules, instructions, and procedure manuals.
  • Ability to apply commonsense understanding to instructions and solve problems involving several concrete variables in standardized situations.

Nice To Haves

  • Some college education.
  • Previous retail or customer service experience.

Responsibilities

  • Greet and welcome customers, offer assistance, and answer inquiries.
  • Listen to customer needs and recommend products based on their preferences and requirements.
  • Demonstrate and explain products, highlighting features and benefits.
  • Maintain knowledge of the product range, new arrivals, and promotions.
  • Process sales accurately using the point-of-sale system.
  • Handle cash and card transactions, issue receipts, and process exchanges and returns.
  • Restock shelves, arrange displays, and keep the store tidy and organized.
  • Ensure products are tagged correctly with pricing and promotions.
  • Build customer rapport and encourage loyalty and repeat business.
  • Follow up with customers after purchases to check satisfaction and address concerns.
  • Collaborate with team members and store management to achieve targets and objectives.
  • Assist with inventory tasks, including stock counts and restocking.
  • Participate in product knowledge training.
  • Stay informed about industry trends and competitor products.
  • Follow store security measures and assist with loss prevention.

Benefits

  • Commission-based incentives for sales generated from guest transactions.
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