Retail | Morris & Co Sales Associate

Fontainebleau Florida Hotel • Miami Beach, FL

7d • Onsite

About The Position

The Morris & Co. Sales Associate delivers an elevated retail experience by selling essential items and trendy accessories in a fast-paced, upscale hospitality environment. The role provides exceptional guest service while supporting sales performance. The ideal candidate is personable, detail-oriented, and passionate about fashion and guest engagement. A flexible schedule is required to support business demands, including weekends, holidays, and peak resort seasons.

The position is based in a retail outlet environment and involves serving hotel guests, maintaining the sales floor, processing transactions, and supporting inventory management. Work conditions may vary in noise level, temperature, illumination, and air quality. The role requires mobility and prolonged walking, sitting, and standing, as well as eye/hand coordination, manual dexterity, color and symbol recognition, and the ability to push or pull a file cabinet weighing up to 15 pounds.

Requirements

• High school diploma or equivalent.
• Availability to work a flexible schedule, including weekdays, weekends, evenings, and holidays.
• Ability to stand for extended periods and move throughout the retail space.
• Professional appearance and demeanor appropriate to a luxury resort environment.
• Strong interpersonal, communication, and relationship-building skills, with a passion for exceptional guest service.
• Ability to multitask and perform effectively in a fast-paced setting.
• Strong understanding of fashion trends.
• Proven ability to drive sales and meet performance goals.
• Attention to detail, with a focus on presentation and visual merchandising.
• Proficiency with POS systems and basic retail technology.
• Ability to work independently and as part of a team.

Nice To Haves

• Previous retail or sales experience, ideally in fashion or hospitality.
• Experience in a resort or high-end customer service setting.

Responsibilities

• Provide personalized, attentive service to hotel guests in keeping with luxury brand standards.
• Engage guests to understand their needs and recommend complementary Fontainebleau items.
• Drive sales through product knowledge, styling suggestions, and upselling.
• Maintain a polished sales floor through merchandising, replenishment, and organization.
• Accurately process transactions using point-of-sale (POS) systems while managing multiple guest interactions.
• Handle guest inquiries, concerns, and returns professionally and with a solutions-oriented approach.
• Support inventory management, including receiving shipments, tagging merchandise, and organizing the stockroom.
• Collaborate with team members and leadership to achieve sales goals and uphold service excellence.
• Follow company policies, procedures, and loss prevention standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED