On Call Mobile Shop Associate

Girl Scouts of Central Indiana•Indianapolis, IN

About The Position

The Mobile Shop Associate operates Girl Scout Pop-Up shops serving Girl Scout members, the public, and Girl Scouts of Central Indiana (GSCI) staff. The associate works at scheduled Pop-Ups and, when not assigned to a Pop-Up, is scheduled in the shop. The role is on-call, nonexempt, and scheduled for 10–20 hours per week, with work throughout Central Indiana communities. The associate helps customers select Girl Scout merchandise, supports shop appearance and upkeep, and performs stock and sales tasks. The position also requires setting up and dismantling Pop-Up shops, handling rental vehicles, and ensuring the shop opens and closes on time while accounting for travel and setup. The associate communicates operational needs and maintenance issues to the appropriate directors and develops knowledge of the Girl Scout Leadership Experience and the organization’s mission. All employees share responsibility for supporting GSCI’s goals and objectives. The associate is expected to support membership growth priorities by establishing an annual goal and implementing an action plan. The role requires customer responsiveness, organization, problem-solving, project coordination, and effective information management.

Requirements

High school diploma.
Basic 10-key cashier operations.
Customer service skills.
Customer-, volunteer-, and girl-focused approach.
Merchandise management skills.
Detail-oriented and accurate cashier practices.
Flexible availability, including evenings and weekends.
Reliable transportation.
Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
Must complete a criminal background check.
Ability to consistently lift up to 40 pounds.
Ability to stand for extended periods.

Nice To Haves

One year of customer service or retail sales experience.

Responsibilities

Assist customers at Pop-Up shops with selecting Girl Scout merchandise.
Help maintain the appearance of the shop.
Set up and tear down Pop-Up shops at regularly scheduled times.
Pick up and return rental vehicles in a timely manner.
Assist with shop upkeep and stock functions, including computer and data entry, marking merchandise, and restocking.
Ensure the shop opens and closes on time, accounting for necessary travel and setup.
Assist with merchandise sales at special events when needed.
Inform and update the Director of Retail Sales about items that could benefit shop operations.
Advise the Director of Properties of service center maintenance issues and report them as needed.
Develop knowledge of the Girl Scout Leadership Experience and articulate the organization’s virtues to stakeholders.
Develop an annual goal and implement an action plan that supports membership growth.
Perform other duties assigned to support GSCI goals and objectives.