Retail Sales Associate - Part Time

Curaleaf•Phoenix, AZ

13d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and a go-to resource for customers exploring cannabis products. You will deliver welcoming, informative, inclusive, and engaging service, help customers find products suited to their needs, and build trust through product recommendations and customer interactions. The role also includes register transactions, store operations, inventory support, and working toward sales goals in a fast-paced, compliance-driven retail environment. This is a part-time position with 20–29 hours of shift availability. Weekend availability is strongly preferred. The listed hourly rate is $15.00 plus tips; the pay transparency section lists $15.25 per hour. The position is at 2918 N Central Ave, Phoenix, AZ 85012.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills and ability to connect with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative spirit and commitment to working well within a team.
Ability to meet the physical requirements, including standing for extended periods; walking; talking or hearing; stooping, kneeling, crouching or crawling; using hands and fingers to feel; reaching; lifting up to 25 pounds regularly and occasionally up to 50 pounds; and close vision.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.