Retail Sales Associate, Woodfield - Part Time

Macy's • Schaumburg, IL

2d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and smart selling behaviors. The role includes helping customers on the sales floor and in fitting rooms, building trust and loyalty, and maintaining a clean, organized, inviting shopping environment. It is more than a cashier role and involves working collaboratively to deliver excellent customer service and store results.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they welcome and assist customers, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and finish interactions with a sincere thank-you. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers, understand their needs, and provide personalized product and service recommendations.
• Deliver warm, hospitable service on the sales floor and in fitting rooms to build customer relationships and loyalty.
• Work toward daily selling goals and sales targets using customer engagement and smart selling behaviors.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
• Update signs and pricing and support merchandise moves as needed.
• Share the benefits of the Loyalty program and ensure customers have what they need before completing their visit.
• Collaborate with colleagues to support customers, communities, and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed