Retail Merchandising Support Associate, Woodfield - Part Time
About The Position
The Retail Merchandising Support Associate, also described as a Merchandising or Front of House Colleague, helps deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. The associate is a welcoming presence who greets customers, listens to their needs, and offers assistance. Working with colleagues across departments, the associate supports sales and contributes to a positive, hospitable store environment. Daily work includes preparing and organizing the sales floor, updating mannequins and floor layouts according to company directives, recovering sales and fitting-room areas, updating signs and prices, replenishing merchandise, and supporting merchandise moves. Associates share loyalty-program benefits, help customers with their needs, thank them for shopping, and collaborate with teammates to restock and prepare the department for the next day. They are expected to take pride in their work, pursue improvement, meet sales goals, and contribute to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment and foster meaningful conversations.
- Ability to learn about store products and provide customers with guidance based on their preferences and product features.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales-goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift up to 50 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Keep pricing and promotional signage accurate and up to date.
- Prepare and organize the sales floor, update mannequins, and reset floor layouts in line with company directives.
- Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
- Recover sales-floor and fitting-room areas, replenish merchandise, update signs and pricing, and support merchandise moves.
- Share loyalty-program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate across departments to support sales and customer experience goals.
- Restock and reorganize the department and prepare it for the next day.
- Work toward daily sales goals and participate in sales-boosting events.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
