Retail Sales Associate - Womens Shoes, Lakeline Mall - Full Time
About The Position
As a Retail Selling Colleague in women’s shoes, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also includes keeping the shopping area clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping up with trends and promotions. On the sales floor, you welcome customers and build friendly, personal relationships. You maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. You also collaborate with colleagues and continually work to improve individual and store results. Full-time colleagues typically work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and offer personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with colleagues to serve customers and communities and achieve individual and store results.
- Use handheld equipment, cash registers, and other technology to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
