Retail Sales Associate - Womens Shoes, Perimeter Mall - Full Time

Macy's • Atlanta, GA

1d • Onsite

About The Position

As a Retail Selling Colleague in the Women's Shoes department at Perimeter Mall, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, offer personalized recommendations, connect them with suitable products and services, build trust, and work toward sales goals. The role includes engaging customers on the sales floor and in fitting rooms, sharing product knowledge and loyalty program benefits, and helping maintain a clean, organized, inviting, and shoppable space. It is more than a cashier role and requires contributing to both individual and store results through customer engagement, teamwork, and continuous learning.

Colleagues prepare for the day by reviewing goals, new arrivals, top sellers, trends, and promotions. During the day, they greet and assist customers, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They finish customer interactions by sharing loyalty benefits, ensuring customers have what they need, and offering a sincere thank-you.

This is a full-time role. Full-time colleagues are typically scheduled 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Availability is required for days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to meet daily sales goals.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with warm, personalized service and identify their needs.
• Recommend products and services using product knowledge and current information about arrivals, trends, and promotions.
• Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Build customer relationships and encourage repeat visits through genuine hospitality.
• Maintain clean, organized, and shoppable sales-floor and fitting-room spaces.
• Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Complete customer interactions by sharing loyalty program benefits, ensuring customers have what they need, and thanking them sincerely.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed