Retail Sales Associate Keyholder

Movado Group•Orlando, FL

3d•Onsite

About The Position

Movado Group is seeking a part-time Keyholder to join the Movado Company Store team at the Premium Outlets in Orlando, Florida. As part of the store management team, the Keyholder drives sales, opens and closes the store, assists staff in reaching and exceeding goals, supports sales associates in providing customer service and growing sales, and assists with inventory management and other tasks as needed. The role also involves achieving personal sales goals, developing product knowledge, delivering exceptional customer service, capturing customer relationship management (CRM) data, merchandising products to company standards, maintaining a clean and professional store environment, supporting merchandise control, following security and loss-prevention procedures, and servicing watches through sizing and battery changes as needed. Movado Group describes opportunities for career advancement and offers competitive compensation, an employee discount, time off, and a benefits package. The stated starting hourly rate is $17.00, with sales commission.

Requirements

Strong selling skills and experience.
Strong commitment to delivering exceptional customer service.
Excellent interpersonal and communication skills.
Open availability and flexibility to work according to business needs and ensure store objectives are met.

Nice To Haves

Experience in watch, jewelry, fashion, accessories, specialty, and/or luxury retail is preferred.
Previous management experience is strongly preferred.

Responsibilities

Achieve or exceed personal sales goals established by the Store Manager and develop complete knowledge of the merchandise.
Provide exceptional customer service.
Capture all CRM data in accordance with company guidelines.
Establish rapport with actual or potential customers.
Merchandise products in accordance with company guidelines.
Maintain a neat, clean, and professional working environment.
Monitor and maintain merchandise to ensure product cleanliness, accurate ticketing, and proper display.
Assist with maintaining merchandise control logs as designated by the Store Manager.
Follow corporate security and loss-prevention procedures.
Service watches, including sizing and battery changes as needed.
Drive sales and open and close the store.
Assist staff in reaching and exceeding goals and support sales associates in providing customer service to support sales growth.
Assist with inventory management and other tasks as needed.