Retail Sales Associate, Key Holder

DXL•Greenville, SC
•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing a retail experience that stands out from other retailers. DXL describes its stores as free-standing locations outside malls that close at 7 p.m. The company emphasizes developing employees for internal promotion and offers quarterly bonuses to the entire team.

Requirements

  • High school diploma or equivalent.
  • Superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • A college or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Develop and use product knowledge to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses for the entire team.
  • Opportunities for development and promotion from within.
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