Retail Sales Associate, Key Holder

DXL Group•Corpus Christi, TX
•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an experience unmatched by other retailers. The associate welcomes guests, identifies their needs and preferences, provides expert knowledge of a broad range of apparel, and helps build a customer-focused sales team through ongoing coaching and training.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • College or university degree.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Assist in building a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • The entire team is eligible for quarterly bonuses.
  • Stores are located in free-standing locations, not malls, and close at 7 p.m.
  • Commitment to developing employees to promote from within.
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