Retail Sales Associate, Key Holder

DXL Group•Glen Burnie, MD
•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term guest relationships through an exceptional customer experience. The role combines customer service and apparel sales with coaching and training team members in a fast-paced retail environment. The position serves guests in a free-standing store; the posting notes that stores close at 7 p.m.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience resolving problems or complaints.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • A college or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend time learning about their needs, preferences, and lifestyle by asking questions.
  • Demonstrate product knowledge and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • All team members are eligible for quarterly bonuses.
  • The company is committed to developing employees and promoting from within.
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