Retail Sales Associate, Key Holder

DXL Group•Delta Charter Township, MI

12d•$15 - $18•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests by providing an outstanding customer experience. The role focuses on welcoming guests, understanding their needs and preferences, providing knowledgeable assistance across a broad range of apparel, and coaching team members to help them reach their goals in a fast-paced environment. DXL stores are free-standing locations rather than mall stores and close at 7 p.m.

Requirements

High school diploma or equivalent.
Demonstrated superior customer service techniques and experience resolving problems and complaints.
Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

College or university degree is helpful but not required.

Responsibilities

Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

Quarterly bonuses for the entire team, based on overall store sales.
Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
401(k) plan participation for all associates.
Medical, dental, and vision plans for associates working 30 hours or more.
Life insurance and disability plans for associates working 30 hours or more.
Healthcare and dependent care flexible spending accounts for associates working 30 hours or more.
Paid holidays, sick/personal days, and vacation time for associates working 30 hours or more.

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