Retail Sales Associate, Key Holder

DXL Group • Raritan, NJ

6d • $17 - $22

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests through an exceptional customer experience. The role serves guests in a fast-paced retail environment, provides expert product knowledge across a broad range of apparel, and supports the development of a customer-focused sales team through coaching and training. DXL stores are free-standing locations and close at 7 p.m.

Requirements

• High school diploma or equivalent.
• Demonstrated superior customer service techniques and experience resolving problems and complaints.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

• College or university degree.

Responsibilities

• Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle by asking questions.
• Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist in building a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

• Quarterly bonuses based on overall store sales; all team members are eligible.
• 401(k) Plan.
• Medical, dental, and vision plans for associates working 30 hours or more.
• Life insurance and disability plans for associates working 30 hours or more.
• Healthcare and dependent care flexible spending accounts for associates working 30 hours or more.
• Paid holidays, sick/personal days, and vacation time for associates working 30 hours or more.
• Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED