Retail Sales Associate, Key Holder
DXL Group•Springfield Township, PA
•Onsite
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an unmatched retail experience. The associate welcomes guests, learns about their needs and preferences, provides product expertise across apparel offerings, and supports the development of a customer-focused sales team through coaching and training.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience with problem or complaint resolution.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
Nice To Haves
- College or university degree.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Support the development of a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses are available to the entire team.
- The company is committed to developing employees and promoting from within.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
