Retail Sales Associate, Key Holder
About The Position
DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests by providing an experience that is unmatched by other retailers. DXL stores are free-standing rather than located in malls and close at 7 p.m. The company is committed to developing employees for promotion from within, and the entire team is eligible for quarterly bonuses. DXL is committed to Diversity, Equity, and Belonging. It provides equal employment opportunities to employees and applicants and prohibits discrimination and harassment based on protected characteristics under federal, state, and local laws.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree.
Responsibilities
- Make each guest feel welcome by spending quality time with them and asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team.
- Opportunities for promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
