Retail Sales Associate, Key Holder
About The Position
DXL Group, a specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder. The role focuses on building long-term guest relationships through an exceptional customer experience, providing product expertise, and coaching team members in a fast-paced retail environment. The position includes welcoming guests and learning about their needs, preferences, and lifestyles; selling and marketing a range of apparel; and helping develop a customer-focused sales team through ongoing coaching and training. The stated pay range is $15.00 to $17.68 per hour, with potential individual-sales commissions and quarterly store-sales bonuses.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience with problem or complaint resolution.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- A college or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses based on overall store sales.
- 401(k) Plan participation for all associates.
- Medical, dental, and vision plans for associates working 30 hours or more.
- Life insurance and disability plans for associates working 30 hours or more.
- Healthcare and dependent care Flexible Spending Accounts for associates working 30 hours or more.
- Paid holidays, sick/personal days, and vacation time for associates working 30 hours or more.
- Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
