Retail Sales Associate, Key Holder

DXL Group • Fairview Heights, IL

14d • $16 - $18 • Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an unmatched retail experience. The associate helps guests find apparel suited to their needs, preferences, and lifestyle, and supports the development of a customer-focused sales team through coaching and training.

Requirements

• High school diploma or equivalent.
• Demonstrated superior customer service techniques and experience resolving problems and complaints.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

• College or university degree.

Responsibilities

• Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle by asking questions.
• Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

• Quarterly bonuses for the entire team based on overall store sales.
• Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
• 401(k) plan participation for all associates.
• Medical, dental, and vision plans for associates working 30 hours or more.
• Life insurance and disability plans for associates working 30 hours or more.
• Healthcare and dependent care flexible spending accounts for associates working 30 hours or more.
• Paid holidays, sick/personal days, and vacation time for associates working 30 hours or more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED