Retail Sales Associate, Key Holder

DXL Group•South Portland, ME
•$18 - $20•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests through an unmatched customer experience. The role serves guests in a fast-paced retail environment and includes coaching and training team members to help them achieve their goals. DXL operates free-standing stores that close at 7 p.m. and promotes from within.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • A college or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses are available to the entire team, based on overall store sales.
  • Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
  • Opportunities for development and promotion from within.
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