Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests through an unmatched customer experience. The role focuses on providing attentive service, expert apparel knowledge, and coaching team members in a fast-paced retail environment. DXL promotes from within, operates free-standing stores that close at 7 p.m., and makes the entire team eligible for quarterly bonuses. The expected pay range is $15.00 to $18.46 per hour, based on experience. Compensation includes a base hourly wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales. All associates may participate in the 401(k) Plan. Associates working 30 or more hours per week are eligible for medical, dental, and vision plans; life and disability insurance; healthcare and dependent care flexible spending accounts; paid holidays; sick/personal days; and vacation time. DXL states its commitment to diversity, equity, and belonging and provides equal employment opportunities.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
Nice To Haves
- A college or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses based on overall store sales.
- 401(k) Plan participation for all associates.
- Medical, dental, and vision plans for associates working 30 hours or more.
- Life insurance and disability plans for associates working 30 hours or more.
- Healthcare and dependent care flexible spending accounts for associates working 30 hours or more.
- Paid holidays, sick/personal days, and vacation time for associates working 30 hours or more.
- Potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
