Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests by providing an unmatched customer experience. The role involves serving guests in a fast-paced retail environment, demonstrating expertise in a broad range of apparel, and helping coach and train team members to achieve their goals. The position offers an expected pay range of $17.00 to $22.35 per hour, based on experience. Compensation includes a base hourly wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates may also receive a quarterly bonus based on overall store sales. DXL states that its stores are freestanding rather than in malls and close at 7 p.m.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to learn about their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team; associates are eligible for a quarterly bonus based on overall store sales.
- Potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
- Opportunities for employee development and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
