Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is committed to building long-term guest relationships through an exceptional customer experience. The role serves guests in a fast-paced retail environment and includes product expertise, sales, and coaching team members. DXL operates free-standing stores that close at 7 p.m. and promotes employee development and advancement from within. The entire team is eligible for quarterly bonuses. The expected pay range is $17.90 to $20.38 per hour, based on experience. Compensation includes an hourly base wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales. DXL is committed to diversity, equity, and belonging and provides equal employment opportunities without discrimination or harassment on protected grounds.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonus eligibility based on overall store sales.
- Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
- Opportunities for development and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
