Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term guest relationships and providing an unmatched retail experience. DXL operates free-standing stores rather than mall locations, which close at 7 p.m. The company emphasizes developing employees for promotion from within, and the entire team is eligible for quarterly bonuses. DXL is committed to Diversity, Equity, and Belonging and provides equal employment opportunities. It prohibits discrimination and harassment based on protected characteristics under applicable federal, state, and local laws.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems or complaints.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
- Self-driven and results-oriented approach.
- Passion for customer service and coaching team members.
Nice To Haves
- College or university degree.
Responsibilities
- Make each guest feel welcome by spending quality time with them and asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team.
- Opportunities for development and promotion from within.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
