Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing a shopping experience unmatched by other retailers. Associates work in free-standing stores that close at 7 p.m. The position offers an hourly base wage, commission potential based on individual sales performance after meeting a weekly sales base, if applicable, and eligibility for quarterly bonuses based on overall store sales. DXL is committed to developing employees and promoting from within, and to diversity, equity, and belonging. The company provides equal employment opportunities and prohibits discrimination and harassment.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- A college or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend time asking questions to understand their needs, preferences, and lifestyle.
- Act as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Associates are eligible for quarterly bonuses based on overall store sales.
- Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
