Retail Sales Associate, Key Holder

DXL • Bellevue, WA

5d • Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an experience unmatched by other retailers. Associates work in free-standing stores that close at 7 p.m. and are eligible for quarterly bonuses.

Requirements

• High school diploma or equivalent.
• Demonstrated superior customer service techniques and experience resolving problems and complaints.
• Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

• College or university degree.

Responsibilities

• Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
• Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Help build a superior customer-focused sales team by providing ongoing coaching and training on selling skills, behaviors, and operational procedures.

Benefits

• Quarterly bonuses based on overall store sales.
• Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
• 401(k) Plan.
• Medical, dental, and vision plans for associates working 30 hours or more.
• Life insurance and disability plans for associates working 30 hours or more.
• Healthcare and dependent care flexible spending accounts for associates working 30 hours or more.
• Paid holidays, sick/personal days, and vacation time for associates working 30 hours or more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED