Seasonal Retail Sales and Recovery Associate, Pembroke Lakes
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is ready for customers. You provide friendly, personal service and support your team in achieving sales goals. Throughout the day, you stay informed about goals, new arrivals, top sellers, and promotions; engage customers with a warm welcome; and maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and assisting with merchandise moves. You share Loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and work to improve and deliver individual and store results. This is a seasonal position. Scheduling depends on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; the posting does not specify the schedule for this role.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Be available to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, and work both independently and as part of a team.
- Be comfortable using electronic devices.
- Meet the physical requirements of the role, including talking, lifting, constant movement, standing, reaching, and standing for at least two consecutive hours.
- Lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through genuine hospitality and attentive customer service.
- Maintain merchandise displays, fitting rooms, and the sales floor so the store remains clean, organized, and customer-ready.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to assist customers.
- Welcome customers and create friendly, personal conversations.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Education Level
No Education Listed
