Seasonal Fulfillment and Receiving Support Associate, Pembroke Lakes

Macy's • Pembroke Pines, FL

22h • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also called a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role involves receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store orders are completed on time. The colleague helps keep the stockroom and sales floor efficient while providing warm customer service, resolving issues, and delivering orders with care. Seasonal colleagues are typically scheduled 10–20 hours per week, with hours dependent on business needs and colleague availability.

Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, greeting and assisting customers, completing curbside pickups and orders, recovering sales floors and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share loyalty program benefits, help customers complete their shopping experience, and organize the stockroom and orders at the end of the day. The role emphasizes teamwork, dependable attendance, customer focus, and operational excellence.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve customer orders from back-of-house storage and deliver them curbside.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Greet customers warmly, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their purchases.
• Complete orders and organize the stockroom to prepare for the next day's operations.
• Collaborate with teammates and contribute to sales goals and store results.

Benefits

• Competitive pay and benefits.
• Health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed