Seasonal Retail Sales Associate, Pembroke Lakes

Macy's•Pembroke Pines, FL
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, make personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You engage customers, use smart selling behaviors, work toward sales goals, and help build trust and customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling products, trends, and promotions, and prepare the sales floor for customers. During the day, they welcome customers and create personal conversations, maintain merchandise and signage, process damages and select items for return to vendors, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and create friendly, personalized interactions to understand their needs and build relationships.
  • Recommend products and services and use product knowledge and smart selling behaviors to achieve sales goals.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts, process damages and select merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, help customers complete their shopping, and thank them for their visit.
  • Collaborate with and support teammates to serve customers and communities.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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