Seasonal Retail Sales Associate, Pembroke Lakes

Macy's•Pembroke Pines, FL

1d•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you blend results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and a personal approach on the sales floor or in the fitting room, you help create memorable visits, meet sales goals, and build customer trust and loyalty. The role is more than cashiering: it centers on customer service, selling, teamwork, and maintaining a clean, organized, inviting shopping space. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During customer interactions, they offer a warm welcome and build friendly, personal relationships. They also maintain a shoppable space by merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and assisting with merchandise moves. Colleagues share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. They support teammates through honesty, care, and collaboration, and work to improve, achieve sales goals, and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver customer-focused selling and genuine hospitality, including understanding customer needs and recommending relevant products and services.
Engage customers in friendly, personal conversations and build relationships that encourage repeat visits.
Work toward daily sales goals and contribute to individual and store results.
Prepare and maintain a clean, organized, inviting, and shoppable sales floor.
Review sales goals, learn about new arrivals and top-selling items, and stay current on trends and promotions.
Merchandise new receipts, process damages and testers, return select merchandise to vendors, update signs and pricing, and support merchandise moves.
Share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you.
Support teammates through honesty, care, and collaboration.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice