Seasonal Retail Sales and Recovery Associate, First Colony

Macy's • Sugar Land, TX

5d • Onsite

About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, visually engaging, and ready for customers by maintaining merchandise displays, tidying fitting rooms, and recovering the sales floor. You offer friendly, personal service and support your team in achieving sales goals.

Colleagues prepare for each day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, they welcome customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and end interactions with a sincere thank-you. The role also involves collaborating with colleagues and continuously learning to improve individual and store results.

This is a seasonal position. Scheduling depends on business needs and colleague availability. The posting describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; it does not specify the schedule for this role.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adapt to changing priorities, work independently, and contribute to a team.
• Be comfortable using electronic devices.
• Meet the physical requirements of the position, including talking, lifting, constant moving, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Create a welcoming shopping experience through friendly, attentive customer service.
• Keep the sales floor clean, organized, visually engaging, and ready for customers.
• Maintain merchandise displays and tidy fitting rooms; recover the sales floor throughout the day.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers and create friendly, personal conversations.
• Update signs and pricing and support merchandise moves as needed.
• Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
• Support colleagues through honest, caring collaboration and contribute to sales goals and store results.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed