Seasonal Retail Sales and Recovery Associate, Cross County

Macy's•Yonkers, NY

1d•Onsite

About The Position

As a Retail Sales & Recovery Colleague at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a friendly environment while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals, new arrivals, top sellers, and promotions, and engage with customers through warm, personal service. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to deliver strong individual and store results. This position requires talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. It also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers. Seasonal employment is indicated by the job title. Hours depend on business needs and colleague availability; full-time colleagues are typically scheduled 30 or more hours per week and part-time colleagues 12–24 hours per week.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
Be able to work independently and contribute to team dynamics.
Be comfortable handling electronic devices.
Be able to talk, lift, move frequently, stand, reach, stoop, kneel, crouch, and climb ladders.
Stand for at least two consecutive hours and lift at least 25 pounds.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Maintain a clean, organized, and customer-ready sales floor and merchandise displays.
Tidy and recover fitting rooms and the sales floor throughout the day.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and create friendly, personal conversations that encourage them to return.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Support teammates through honest, caring, and collaborative service.
Work toward sales goals and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.