Seasonal Retail Sales Associate, Cross County

Macy's•City of Yonkers, NY
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage customer loyalty. You also help maintain a clean, organized, inviting shopping environment. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and get ready to engage and sell. During the day, they welcome customers, build personal connections, maintain merchandise presentation, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you. Colleagues support one another through honest collaboration and work to improve, learn, and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices.
  • Ability to meet daily sales goal challenges.

Responsibilities

  • Create welcoming, personalized customer interactions and build customer relationships.
  • Understand customers’ needs and recommend appropriate products and services.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Maintain a clean, organized, and shoppable sales floor.
  • Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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