Seasonal Retail Sales Associate, Cross County

Macy's•Yonkers, NY
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create positive holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Working on the sales floor or in fitting rooms, you use product knowledge and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and helping maintain an orderly sales floor. They engage customers in friendly conversations, maintain merchandise and signage, process damages and vendor returns, and support merchandise moves. They share loyalty program benefits and provide a thoughtful close to each customer interaction. Teamwork, ongoing learning, and collaboration support individual and store results.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours.
  • Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Greet customers and create friendly, personalized conversations to build customer relationships.
  • Understand customer needs and recommend appropriate products and services.
  • Achieve sales goals through customer engagement and effective selling behaviors.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits and ensure customers have what they need before concluding each interaction.
  • Collaborate with and support teammates.
  • Use electronic devices and technology, including handheld equipment and cash registers, to process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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