Seasonal Retail Sales and Recovery Associate, Coral Square

Macy's•Coral Springs, FL

20h

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You bring a friendly, approachable attitude, support sales goals through consistent service, and work collaboratively with colleagues to serve customers and the community. Colleagues prepare the sales floor for customers, review goals and product and promotion information, and engage customers with warm, personal service. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, help customers complete their shopping experience, and work to improve and achieve individual and store results. This is a seasonal position. Hours depend on business needs and colleague availability. Macy’s states that full-time colleagues are typically scheduled for 30 or more hours per week and part-time colleagues for 12–24 hours per week; the specific schedule for this position is not stated.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and adaptable to changing priorities.
Be able to work independently and contribute to team dynamics.
Be able to use electronic devices.
Meet the physical requirements of talking, lifting, constant movement, standing, and reaching with arms and hands.
Be able to stand for at least two consecutive hours and lift at least 25 pounds.
Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create a welcoming shopping experience through hospitality and attentive customer service.
Maintain merchandise displays and keep the sales floor clean, organized, and customer-ready.
Tidy fitting rooms and recover the sales floor throughout the day.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Greet customers, make eye contact, and engage in friendly, personal conversations.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits and ensure customers have what they need before they leave.
Support colleagues through honest, caring, and collaborative teamwork.
Work toward sales goals and individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.