Seasonal Retail Sales Associate, Coral Square

Macy's•Coral Springs, FL

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and strong selling behaviors to meet sales goals, and help build customer trust and loyalty. The role also supports a clean, organized, and inviting shopping environment. Colleagues start their shifts by preparing the sales floor, reviewing sales goals, and learning about new arrivals, popular items, trends, and promotions. During the day, they welcome customers, build personal connections, maintain merchandise and signage, and support merchandise moves and vendor returns. They share loyalty program benefits, ensure customers have what they need, and provide a courteous close to each interaction. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, willingness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices, handheld equipment, and cash registers and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and recommend suitable products and services.
Work toward daily selling goals using customer engagement and effective selling behaviors.
Build customer relationships and encourage loyalty by sharing loyalty program benefits and providing attentive service.
Help keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Review sales goals and stay informed about new arrivals, popular products, trends, and promotions.
Use technology and equipment, including handheld devices and cash registers, to perform job functions and process transactions.
Collaborate with teammates and support one another in serving customers and the community.
Attend work dependably and punctually, with availability for scheduled days, evenings, weekends, and holidays.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice