Seasonal Retail Sales and Recovery Associate, Orland Square

Macy's•Orland Park, IL

1d•Onsite

About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You build a warm environment through friendly service and support your team in achieving sales goals. You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. While assisting customers, you offer a warm welcome, make eye contact, and engage in friendly, personal conversations. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Colleagues are expected to support one another, take pride in their work, and continually learn and improve to achieve individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. This posting is seasonal and requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
Be comfortable using electronic devices.
Meet physical requirements that include talking, lifting, constant movement, standing, and reaching with arms and hands; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, and climbing ladders; and reaching above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.

Responsibilities

Create a welcoming shopping experience through genuine hospitality and attentive customer service.
Maintain merchandise displays and keep the sales floor clean, organized, visually engaging, and customer-ready.
Tidy and recover fitting rooms and the sales floor throughout the day.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and create friendly, personal conversations.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits and ensure customers have what they need before concluding interactions.
Support coworkers through honest, caring collaboration and contribute to sales goals and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice