Seasonal Retail Sales and Recovery Associate, Newport Centre - Jersey City

Macy's • Jersey City, NJ

2d • Onsite

About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You provide friendly, personal service while supporting your team in achieving sales goals.

Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with a warm welcome and helpful conversation. During the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support each other through honesty, care, and collaboration, and work to improve and deliver individual and store results.

The position requires regular, dependable attendance and punctuality, with availability for days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week; hours depend on business needs and colleague availability. This seasonal role is at Macy’s Newport Centre in Jersey City.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adaptable to changing priorities, able to work independently, and effective as part of a team.
• Be comfortable handling electronic devices.
• Meet the physical requirements of talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Stand for at least two consecutive hours and lift at least 25 pounds.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Create a welcoming customer experience through genuine hospitality and attentive service.
• Keep merchandise displays, fitting rooms, and the sales floor clean, organized, and customer-ready.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers and create friendly, personal conversations.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
• Support coworkers through honesty, care, and collaboration.
• Work toward sales goals and individual and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed