Seasonal Retail Sales and Recovery Associate, Stonebriar Centre

Macy's•Frisco, TX

22h•Onsite

About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is ready for customers. You provide friendly, personal service while supporting your team in achieving sales goals. You begin each day prepared and informed about goals, new arrivals, top sellers, and promotions. Throughout the day, you welcome customers, maintain a shoppable sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share the benefits of the Loyalty program, make sure customers have what they need, and thank them sincerely. You collaborate with colleagues, take pride in your work, and strive to improve and contribute to individual and store results. This position requires availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; hours depend on business needs and colleague availability. The posting identifies this role as seasonal but does not specify whether it is full-time or part-time.

Requirements

Effectively understand and communicate with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Be available to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and adaptable to changing priorities.
Be able to work independently and as part of a team.
Be comfortable using electronic devices.
Meet the physical requirements of talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Stand for at least two consecutive hours and lift at least 25 pounds.
Have close vision, color vision, depth perception, and the ability to adjust focus.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create a welcoming shopping experience through friendly, attentive customer service.
Keep the store clean, organized, and visually engaging, including maintaining merchandise displays and tidying fitting rooms.
Prepare the sales floor for customers and maintain a shoppable space throughout the day.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and create friendly, personal conversations.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Support coworkers through honest, caring, and collaborative teamwork.
Work toward sales goals, take pride in the work, and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice