Seasonal Retail Sales and Recovery Associate, Mall at Rockingham Park
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain a clean, organized, and visually engaging store by keeping merchandise displays and fitting rooms tidy and the sales floor ready for customers. You provide friendly, personal service and support the team in achieving sales goals. The role involves learning about goals, new arrivals, top sellers, and promotions; maintaining the sales floor and fitting rooms; updating signs and pricing; and supporting merchandise moves. Colleagues are expected to share Loyalty program benefits, ensure customers have what they need, and collaborate with coworkers to deliver strong customer and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Be able to work independently and contribute to team dynamics.
- Be comfortable handling electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Keep the sales floor clean, organized, and ready for customers.
- Maintain merchandise displays and tidy fitting rooms to create a shoppable space.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
