Seasonal Retail Sales and Recovery Associate, Mall at Rockingham Park
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment for customers while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome and friendly, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. They collaborate with colleagues, strive to improve, take pride in their work, achieve sales goals, and learn from one another. Hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. The position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable handling electronic devices.
- Be able to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through genuine hospitality and attentive customer service.
- Keep the store clean, organized, and visually engaging by maintaining merchandise displays and tidying fitting rooms.
- Prepare and maintain a customer-ready sales floor; recover the floor and fitting rooms throughout the day.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and engage in friendly, personal conversations.
- Update signs and pricing and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
