Seasonal Retail Sales and Recovery Associate, Metro Center - Downtown
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You contribute to a warm environment that encourages customers to return and support the team in achieving sales goals through consistent, high-quality service. The role includes preparing the sales floor, staying informed about goals, new arrivals, top sellers, and promotions, and engaging customers with a friendly welcome and personal conversation. Throughout the day, you maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you. Colleagues are expected to collaborate, take pride in their work, strive to improve, and contribute to individual and store results. This is a seasonal position. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; the posting does not specify this position’s weekly hours.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable handling electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Prepare the sales floor so it is clean, organized, and ready for customers.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that support a positive shopping experience.
- Recover the sales floor and fitting rooms to maintain a shoppable space.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
