Seasonal Retail Sales and Recovery Associate, Metro Center - Downtown

Macy's • Washington, DC

15h • $19 - $22 • Onsite

About The Position

As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain a clean, organized, visually engaging, customer-ready store by recovering merchandise displays and fitting rooms, updating signs and pricing, and supporting merchandise moves. You welcome and assist customers, share information about products and promotions, support sales goals and the Loyalty program, and collaborate with colleagues to deliver high-quality service and store results.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adaptable to changing priorities, and able to work independently and as part of a team.
• Be comfortable handling electronic devices.
• Be able to talk, lift, move constantly, stand, and reach with arms and hands.
• Be able to stand for at least two consecutive hours and lift at least 25 pounds.
• Be able to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Use computers and other technology frequently, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Keep the sales floor clean, organized, and ready for customers.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers warmly and create friendly, personal conversations.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
• Support colleagues through honest, caring, collaborative teamwork.
• Take pride in work, pursue improvement, achieve sales goals, and learn from colleagues.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed