Seasonal Retail Sales and Recovery Associate, Southcenter

Macy's • Tukwila, WA

1d

About The Position

As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment for customers and support your team in achieving sales goals through consistent, high-quality service.

You begin each day prepared, review goals and product and promotion information, and engage with customers through a warm welcome and friendly, personal conversations. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration and continually work to improve and deliver individual and store results.

Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
• Be able to work independently and contribute to team dynamics.
• Be comfortable handling electronic devices.
• Be able to talk, lift, move constantly, stand, and reach with arms and hands.
• Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Maintain merchandise displays, fitting rooms, and the sales floor so they are clean, organized, and customer-ready.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers and create friendly, personal conversations that encourage them to return.
• Recover the sales floor and fitting rooms throughout the day.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
• Support coworkers through honesty, care, and collaboration.
• Work toward sales goals and continually improve to support individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed