Retail Regional Manager

Sunflower Bank, N.A.•Santa Fe, NM

8h•Onsite

About The Position

Sunflower Bank, N.A. is seeking a full-time Retail Regional Manager for its Santa Fe, New Mexico location. This on-site role works directly with the Managing Director of Retail as a strategic partner in developing the Bank’s sales program. The manager works to improve the customer experience and develop retail sales teams through training and coaching to help meet organizational objectives.

Requirements

A college degree, preferably in business, or equivalent banking experience.
Ability to perform the position’s essential functions with or without reasonable accommodation.
Ability to sit or stand for extended periods, use hands to operate computers or other equipment, and reach for work-related tasks.
Ability to walk regularly and occasionally bend, stoop, kneel, or climb.
Ability to lift or move items weighing up to 10 pounds.
Vision abilities including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Develop a cohesive retail team aligned with the Bank’s strategic plan and core values.
Work with Branch Management teams to set daily and weekly sales plans for branches and individual sales staff.
Report sales and performance results weekly to Senior Retail Management.
Support, mentor, and coach the Sales Team.
Assist Branch Management in setting sales goals and ensure accountability for sales and referral performance.
Develop and prepare branch staff for advancement within the organization.
Ensure operational and audit compliance and readiness.
Plan and facilitate weekly regional retail sales meetings to discuss sales and referral results.
Monitor weekly tracking of branch sales programs.
Assist with implementing calling programs, new-account follow-up, and prospecting opportunities.
Work with the Retail Operations Group to improve process and procedure efficiency and accuracy.
Use distance management to lead regions effectively and maximize time and resources.
Maintain thorough knowledge of retail products across the markets.
Assist with new product development.
Assist with creating and executing marketing strategy.
Provide staff training, role-playing, and sales collateral related to product knowledge, sales, referrals, and customer service.
Conduct ongoing retail sales training with Branch Managers.
Assist with interviewing prospective sales staff.