Retail Regional Manager
Sunflower Bank NA•Albuquerque, NM
•Onsite
About The Position
Sunflower Bank, N.A. is hiring a full-time Retail Regional Manager for an on-site position in Albuquerque or Santa Fe, New Mexico. The manager partners directly with the Managing Director of Retail to develop the bank’s sales program, improve the customer experience, and develop retail sales teams through training and coaching. The role supports sales and referral performance, staff development, operational and audit readiness, product knowledge, and the creation and execution of marketing strategies.
Requirements
- College degree, preferably in business, or equivalent banking experience.
Nice To Haves
- College degree in business.
Responsibilities
- Develop a cohesive retail team aligned with the bank’s strategic plan and core values.
- Work with branch management teams to set daily and weekly sales plans for branches and individual sales staff.
- Report weekly sales and performance results to Senior Retail Management.
- Support, mentor, and coach the sales team.
- Help branch management set sales goals and ensure accountability for sales and referral performance.
- Develop branch staff and prepare them for advancement within the organization.
- Ensure operational and audit compliance and readiness.
- Plan and facilitate weekly regional retail sales meetings to discuss sales and referral results.
- Monitor weekly tracking of branch sales programs.
- Assist with calling programs, new-account follow-up, and prospecting opportunities.
- Work with the Retail Operations Group to improve process and procedure efficiency and accuracy.
- Use distance management to lead regions effectively and maximize time and resources.
- Maintain thorough knowledge of retail products across the markets.
- Assist with new product development.
- Assist with creating and executing marketing strategies.
- Provide staff training, role-playing, and sales collateral on product knowledge, sales, referrals, and customer service.
- Conduct ongoing retail sales training with Branch Managers.
- Assist in interviewing prospective sales staff.
Benefits
- 401(k) plan with 6% match
- Health insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Tuition reimbursement
- Fitness reimbursement
- Paid time off
- Volunteer leave
- Paid holidays
- Additional associate perks and incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
