Retail Regional Manager

Sunflower Bank, N.A.•Albuquerque, NM

13h•Onsite

About The Position

Sunflower Bank, N.A. is hiring a full-time Retail Regional Manager at its Albuquerque, New Mexico, or Santa Fe, New Mexico, location. This is an on-site position. The Retail Regional Manager partners directly with the Managing Director of Retail to develop the bank’s sales program, improve the customer experience, and develop retail sales teams through training and coaching so they can achieve organizational objectives. The position leads retail sales efforts across a region, supports branch management, tracks sales and referral performance, and helps ensure operational and audit readiness. It also contributes to product development and marketing strategy and works with Retail Operations to improve processes. The preferred background is a college degree, preferably in business, or equivalent banking experience. Pay depends on knowledge, skills, abilities, experience, and location.

Requirements

College degree, preferably in business, or equivalent banking experience.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to spend extended periods sitting or standing and to use hands to operate computers or other equipment.
Ability to walk regularly and occasionally bend, stoop, kneel, or climb.
Ability to lift or move items weighing up to 10 pounds.
Vision abilities including close and distance vision, color and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

College degree, with a business field preferred.

Responsibilities

Develop a cohesive retail team aligned with the Bank’s strategic plan and core values.
Work with Branch Management teams to set daily and weekly sales plans for branches and individual sales staff.
Report sales and performance results weekly to Senior Retail Management.
Support, mentor, and coach the Sales Team.
Assist Branch Management in setting sales goals and ensure accountability for sales and referral performance.
Develop and prepare branch staff for advancement within the organization.
Ensure operational and audit compliance and readiness.
Plan and facilitate weekly regional retail sales meetings to discuss sales and referral results.
Monitor weekly tracking of branch sales programs.
Assist with implementation of calling programs, new-account follow-up, and prospecting opportunities.
Work with the Retail Operations Group to improve the efficiency and accuracy of processes and procedures.
Use distance management to lead regions effectively and maximize time and resources.
Maintain thorough knowledge of retail products throughout the markets.
Assist with new product development.
Assist with creating and executing marketing strategy.
Provide staff training, role-playing, and sales collateral related to product knowledge, sales, referrals, and customer service.
Conduct ongoing retail sales training with Branch Managers.
Assist in interviewing prospective sales staff.