Retail Promotions Manager

PACCAR•Renton, WA

10d•$104,100 - $146,630

About The Position

The Retail Promotions Manager leads a team responsible for retail customer loyalty programs in North and South America. The role coordinates projects and programs with PACCAR dealers, departments across PACCAR Parts, and external marketing partners to increase retail sales and improve the customer experience. It also leads loyalty program strategies, oversees program execution and analytics, manages vendor relationships and integrations, and supports the team’s professional development.

Requirements

Bachelor’s degree in business, marketing, advertising, or a related field.
Five years of marketing, advertising, sales, or customer service experience.
Project, product, or systems management experience.
Six Sigma experience.
Team leadership capability and excellent communication skills.
Proficiency in Excel, PowerPoint, Snowflake, and Tableau.

Nice To Haves

Master’s degree.
Two years of experience as a manager or supervisor.
Advanced skills in Excel, PowerPoint, Snowflake, and Tableau.
Proficiency in Spanish and/or French.

Responsibilities

Manage the retail promotions team responsible for dealer support, daily program execution, and program analytics.
Lead loyalty program strategies to drive retail growth and enhance customer experience.
Increase customer acquisition, retention, cross-selling, and up-selling.
Manage vendor partner relationships, including dealer business system integrations.
Collaborate with vendor partners on data management and analytics.
Develop new program materials and website enhancements.
Develop and present program updates and overviews to dealer personnel and division leadership.
Champion Six Sigma and continuous improvement projects to improve marketing tools and increase internal and customer efficiency.
Support, coach, and mentor team professional development.

Benefits

401(k) with up to a 5% company match.
Fully funded pension plan providing monthly benefits after retirement.
Paid time off, including a minimum of 10 paid vacation days, 12 paid holidays, and sick time; additional vacation days are provided based on seniority or years of service.
Tuition reimbursement for continued education.
Medical, dental, and vision plans for employees and their families.
Flexible spending accounts and health savings account.
Paid short- and long-term disability programs.
Life and accidental death and dismemberment insurance.
Employee assistance program services, including wellness plans, estate planning, and financial counseling.
Holiday gift eligibility.